Virgin Atlantic, the transatlantic airline, has confirmed plans to open a new call centre this autumn creating more than 200 jobs.

The new centre will be based in Swansea, Wales, and will run in conjunction with the airline’s existing site in Crawley, West Sussex.

Julie Southern, Virgin Atlantic chief commercial and financial officer said: ‘Virgin Atlantic is pleased to be opening a new customer service centre based in Swansea, particularly at a time when few companies are announcing an expansion in job opportunities in the UK.

‘We know that Swansea has many experienced customer service staff and we look forward to being able to use their valuable experience to support Virgin Atlantic’s customers.’

The airline will start recruiting for the 200 later this month and hopes to fill them all over the next two years.