Nordic financial services group, Nordea, has appointed Accenture in a five-year application outsourcing contract.

Under the agreement Accenture will help Nordea improve customer service and increase cost efficiencies by developing and maintaining applications that will support the bank’s customer websites.

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The contract will be delivered from Accenture’s centres in Denmark and via its Global Delivery Network in Bangalore, India. Collaborating with Avanade, the outsourcing provider will support the bank’s 30 websites and seven million monthly visitors.

Henrik Korch, chief information officer for marketing at Nordea, said, “This agreement gives us access to skilled resources and the benefits of international expertise in web application development and maintenance, helping to ensure we have the flexibility to ramp up and down according to our demand and changing business needs.”