IT giant, Microsoft, has has signed a three-year outsourcing agreement with Indian IT services provider, Infosys.

Under the contract, Infosys will manage the company’s internal IT services, providing Microsoft with; IT help desk, desk side services and IT Infrastructure and applications support. Infosys will also contribute in lowering enterprise costs through the use of the latest Microsoft solutions such as Windows 7.

Under the three-year agreement, Infosys will provide support across 450 locations within 104 countries. In a statement the company said it aims to, “Streamline the implementation process, simplify support and services, and lower costs”.

"Infosys will deliver this engagement in an outcome-based pricing model, enabling Microsoft to associate and manage IT costs directly to business variables and demand," said Sanjay Jalona, vice-president and head of manufacturing North America at Infosys.