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Premier Foods renews IT contract with Capgemini

18 Aug 2010 12:00 AM | Anonymous

Premier Foods, one of the UK’s largest food producers, has renewed its long-term IT outsourcing alliance with Capgemini once more.

The new contract is worth an estimated £9m for the five-year period 2014-2019 and covers the Premier Foods’ IT infrastructure including data centre and technical support for all core business systems.

Under the contract Capgemini will continue to support the IT infrastructure that underpins the many famous Premier Foods brands such as Hovis, Ambrosia, Mr Kipling, Sharwood’s, Batchelors, Quorn, Loyd Grossman, Oxo, Bisto and many others.

The agreement involves the deployment of Capgemini’s Rightshore® strategy, which makes its global resources available to customers.

Capgemini teams in the UK, Poland and India will work in collaboration with one another and with client personnel with the intent of maximising service levels and cost-effectiveness for Premier Foods.

Systems supported involve hardware at Capgemini data centres in Rotherham and Bristol, with additional support from the company’s infrastructure management command centre in Krakow, Poland, and from a Capgemini development centre in Mumbai, India.

Capgemini also provides support for a number of key applications software systems at Premier Foods under a separate long-term Applications Management outsourcing contract.

The new deal follows the announcement last year of a contract between the two companies covering the period 2009-2014 which in turn renewed arrangements dating back to 2001.

With the decision Premier Foods aims to secure improved certainty of its IT costs, quality and service levels so that essential long-term planning and budgeting activities can be done with confidence.

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