The National Outsourcing Association (NOA), the UK's only outsourcing trade association and the centre of excellence in outsourcing, today announced the appointment of new members to its Board of Directors after a member election.

The new members are:

Professional Services Board Member

Felicia Trewin is an outsourcing specialist working in Deloitte's Technology Integration Consulting practice since 2006, focusing on outsourcing, off-shoring and procurement advisory for a cross-industry client base. Prior to joining Deloitte, Felicia spent five years working for Microsoft's Global Outsourcing Team in both the UK and US.

Offshoring Board Member

Michael Stock has been an active member of the NOA for several years. He is employed by the BBC, currently project director for outsourcing Audience Services. His first project was to establish BBC’s first contact centre. Off-shoring has been a strong interest since 2001 producing one of the first reports and films on off-shoring, 'The Call for India'.

Suppliers Board Member

Tony Morgan is currently IBM’s Chief Innovation Officer for Strategic Outsourcing in the UK and Ireland. Since joining IBM Tony has worked exclusively within the outsourcing business in client roles. Tony’s experience includes the full lifecycle of outsourcing contracts ranging from solution development in new client engagements to Chief Architect roles on both newly signed and mature contracts.

Board Member for the North

Adrian Quayle has been on the NOA’s Board for a number of years and in February 2010 he was co-opted as the first NOA Board Member for the North and Midlands. Since then he has been actively working with NOA members and potential members to develop the NOA’s presence and activities in the Region. Adrian has organised and run successful Member Events in Manchester and Leeds. In addition Adrian took on the responsibility on behalf of the NOA Board of representing the outsourcing industry on the British Standards Institution (BSI) Committee drafting the new British Standard on Collaborative Business Relationships (BS11000).

The NOA Board Members are selected for their specific ability and willingness to contribute to the work of the NOA. Each individual is an outsourcing professional, from a variety of industry sectors each representing a different discipline from the outsourcing spectrum.

“The NOA is keen to utilise the expertise team in order to provide the best services focusing on delivering education, excellence and collaboration. We are involved in all areas of outsourcing, including: shared services, in-sourcing, ITO, & BPO and we’re confident that we have experts in each of these fields.” comments Martyn Hart, Chairman of the NOA.

He continues, “I am delighted that we have new members on board. 2011 promises to be an exciting year for us as we move forward and having new these skills will be an asset which will be highly valuable in delivering the NOA’s vision. Their leadership and support will bring additional energy and direction for our work.”

The overall direction of the NOA is established by its Board. The Board is comprised of largely c-level individuals representing outsourcing suppliers, end-users and support services from the NOA’s Membership.