Convergys Corporation, the global leader in relationship management, has announced that it continues its major expansion in the Philippines with the opening of a new integrated contact center in Muntinlupa City.
The new contact center facility, known as Alabang Two, is the second Convergys facility located in the area. The added capacity will bring Convergys’ total employment in the country to approximately 23,000, supporting the company’s status as the largest private employer in the Philippines.
The new Convergys facility measures 68,000 square feet and will employ up to 1,200 additional employees from the region. The contact center boasts executive and administrative offices, training rooms, conference rooms, and employee lounges.