As part of its activities in helping business organisations create solid and profitable relationships, the NOA has been working with other industry associations in collaboration with the British Standards Institute (BSI) to publish the first-ever standard on Collaborative Business Relationships – BS 11000 Part 1.
The formal launch of this new Standard at the House of Lords on Tuesday, 7th December, began with a welcome from the leader of the House of Lords and Chancellor of the Duchy of Lancaster Lord Thomas Strathclyde.
Senior industry executives, from a wide range of commercial and public sector organisations were present at the Launch to gain a deeper understanding on how this break-through standard can help them stay ahead of the curve by generating and implementing practical, innovative solutions through effective business relationships.
“We are delighted to host this event,” says BSI’s CEO Howard Kerr. “Building strong relationships both within and outside a company is fundamental to organizational growth and innovation”.
As part of the NOA’s commitment to establishing best practices in outsourcing, and in collaboration between organisations, the NOA has taken a leading role in working alongside a range of other industry associations to create this new industry standard aimed at ensuring successful collaborative business relationships.
NOA Board Member, Adrian Quayle, took on the responsibility of representing the outsourcing industry on the BSI Committee responsible for preparing the Standard. Adrian co-ordinated and contributed the NOA’s input throughout the development of the Draft Standard to its final version for publication.
Adrian commented: “In order to ensure we had the widest representation from the best thinkers in the outsourcing industry, I have been working with, and have received great contributions for BS11000, from a sixty plus strong Special Interest Group (SIG) drawn from NOA members and other thought leaders. The SIG members are drawn from a cross-section of service recipient customers, service providers, and third party advisers.
“It is expected that the British Standard 11000 will become a requirement for companies across a wide range of public sector contracts which will obviously include many outsourcing deals. Work continues on Part 2 of BS11000 - The Guidance and it is expected this will be published early 2011.”
The NOA SIG was represented at the House of Lords Launch by Paul Hart – IBM, Steve Barker – Siemens, Jess Long and Sue Tompkins – EQPartnering, Jim Brannan and Louise Brannan – Bcerta, Lauren Tennant – The National Trust, Belinda Doshi – FFW LLP, Andrew Humphries and Linda McComie from SCCI as well as Adrian Quayle, from the NOA Board.
