UK based HEROtsc, which employs more than 6,000 staff has been acquired by Paris based Webhelp, as part of the companies aim to increase expansion into UK markets.
Webhelp which operates 24 contact centres Europe and North Africa and employs 10,500 people, has the backing of majority stakeholders Charterhouse Capital Partners.
The acquisition will provide Webhelp with UK based infrastructure and English-language based capabilities, allowing the customer management company to expand towards an international client base.
David Turner, Webhelp TSC chief executive, said: “Under our new ownership, we will continue to provide the very best career opportunities and support to our people as we continue to expand our operations geographically and into new service areas.”