Polaris Consulting & Services Ltd is planning to offload its BPO business.
This branch, which represents only 1 per cent of the company’s revenue but employs 15 per cent of its workers, is no longer seen as a core operation. It’s a seven year old venture with around 1,000 employees across India – Guragon, Hyderabad and Chennai – throughout its call centre facilities, which offer support to banks and telecom companies.
Nevertheless, the BPO business failed to deliver the profits expected. Therefore, with minds set on the expansion of Polaris’ core business, the board of directors is now looking to sell.
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