Teleperformance, the global leader in outsourced ominchannel customer experience management, announced today its public sector services programme in the UK has achieved accreditation to the Global Sourcing Standard for Service Providers. Teleperformance is the first supplier globally to achieve the accreditation and follows the BBC as only the second organization to achieve accreditation with merit. Matt Sims, chief executive of Teleperformance UK and South Africa, said: “Accreditation to the Global Sourcing Standard is a wonderful achievement. I am especially proud of our public sector team, and this well-deserved accolade recognises the rigour and governance that has underpinned our work supporting UK public sector services for almost twenty years.” Kerry Hallard, Chief Executive of the GSA added, “I am delighted to confirm the accreditation of Teleperformance to the GSA Standard for its public sector services. I am particularly pleased to announce Teleperformance UK as the first ever supplier to have achieved accreditation and warmly congratulate them on their accomplishment.”

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