The Wazoku ideas platform, installed last year at Shared Services Connected Limited (SSCL), has already engaged 67% of the company’s workforce. It has created 400 ideas with over 50 of these progressed, such as a texting reminder scheme for its customers that has had a significant impact on payroll efficiency. It has also led to a new employee engagement programme for all employees, due to roll out in the autumn. The ideas platform has been so successful that SSCL, which provides business support services to the public sector, saw a rapid return on investment as well as an increase in employee engagement relating to service improvements and innovation. SSCL was established in 2013, bringing together people from different government departments and the Wazoku platform offered a common innovation portal covering all SSCL locations.