The Philippine BPO sector is not worried about the protectionist rhetoric of foreign markets according to Convergys Asia Pacific president. Despite threats to reduce outsourcing from the likes of President Trump, businesses continue to outsource offshore in the Philippines, so the protectionist environment really has not had the major negative impact on business as expected. Although some clients are moving operations back to the United States, new clients are filling the gaps keeping the business environment strong.
More news from sourcingfocus: Mitie Face FCA Probe Over Profit Warning