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GSA Awards
Winners’ Wall
Celebrating the organisations, teams and individuals recognised at the GSA Awards for excellence across the global sourcing and business services industry.
2026Winners30 awards▾
Individual Awards
Rising Star of the Year
Soumi Saha
Neo Group
Team Player of the Year
Emma Carter
Adetiq Ltd
Advisor/Consultant of the Year
Dildeep Kaur
QX Global Group
Technology Champion of the Year
Dhrupad Patel
Proservartner
People Champion of the Year
Kavya Srinivas
Neo Group
Strategic Leader of the Year
Sameer Jalundhwala
NTT DATA
Team Awards
Onshore Delivery Team of the Year
Adetiq
Offshore Delivery Team of the Year
ADEC Innovations
Programme and Project Awards
Utilities (inc. Telecommunications) Programme of the Year
Scottish Power & TCS Enterprise CBO Unit
Retail Programme of the Year
Morrisons & TCS Enterprise CBO Unit
Financial Services Programme of the Year
Aviva, Wipro & Servaada
Public Sector Programme of the Year
Ministry of Justice & Shared Services Connected Ltd (SSCL)
Collaboration Programme of the Year
Lloyd’s Register & Infosys BPM
Global Programme of the Year
ADEC Innovations
Transformation Programme of the Year
Nuveen & Simplex Services
AI/Automation Programme of the Year
NTT DATA
AI Initiative of the Year
Shared Services Connected Ltd (SSCL)
Customer Experience Programme of the Year
Standard Life & Diligenta
Business Services Programme of the Year
Microsoft & Infosys BPM
IT Services Programme of the Year
Simplex Services
Sustainability Programme of the Year
Tata Consultancy Services (TCS)
Organisation Awards
Delivery Destination of the Year
South Africa
Technology Innovator of the Year
Diligenta Powering the Future
Law Firm of the Year
Ashurst Perkins Coie UK LLP
Advisory Firm of the Year
Neo Group
Customer Experience Provider of the Year
Diligenta Leading the Industry
Service Provider of the Year (Small)
ADEC Innovations
Service Provider of the Year (Large)
Infosys BPM
GSA Discretionary Awards
Social Programme of the Year
Avenga & More Than Equal
GSA Excellence Award
QX Global Group
2025Winners28 awards▾
Individual Awards
Rising Star of the Year
Jenny Hutchins
Aviva
Team Player of the Year
Tracy Vardy
Adetiq Ltd
Consultant of the Year
Aashka Varma
QX Global Group
AI/Digital Champion of the Year
Petar Ivanov
Accedia
People Champion of the Year
Lisa Dolan
Teleperformance
Strategic Leader of the Year
Atul Vashistha
Neo Group
Team Awards
Strategic Sourcing Team of the Year
British Broadcasting Corporation & TCS Enterprise CBO Unit
Onshore Delivery Team of the Year
Adetiq Ltd
Offshore Delivery Team of the Year
British Gas & WNS Global Services
Programme and Project Awards
Utilities (inc. Telecommunications) Programme of the Year
EDF Energy & TCS Enterprise CBO Unit
Health and Life Sciences Programme of the Year
World Health Organisation & OpenDialog
Financial Services Programme of the Year
Phoenix Standard Life & Diligenta
Collaboration Programme of the Year
NTT Data
Global Programme of the Year
GEP & Indorama
Transformation Programme of the Year
KPMG, Taylor Wimpey & HCL Technologies
AI/Automation Programme of the Year
Evri & Robiquity
Customer Experience Programme of the Year
Diligenta’s partnership with Lloyds Banking Group (Scottish Widows)
Business Services Programme of the Year
Travelport & TCS Enterprise CBO Unit
IT Services Programme of the Year
John Wiley & Infosys BPM
Social Programme of the Year
Ascea
Sustainability Programme of the Year
TCS
Organisation Awards
Delivery Destination of the Year
Egypt
Law Firm of the Year
DLA Piper
Advisory Firm of the Year
Proservartner
Customer Experience Provider of the Year
Diligenta
Service Provider of the Year (Small)
QX Global Group
Service Provider of the Year (Large)
TCS Enterprise CBO Unit
Special Recognition
GSA Special Recognition Award
Aviva
2024Winners24 awards▾
Individual Awards
Rising Star of the Year
Ellie Keogh
Proservartner
Consultant of the Year
Avish Moteea
Deecon Consulting
Automation & AI Champion of the Year
Natasha Edwards
KPMG
Strategic Leader of the Year
Rakesh Sangani
Proservartner
Team Awards
Supplier Relationship Management Team of the Year
NTT Data
Customer Experience Management Team of the Year
Diligenta & Aviva
Best Farshore Team
Sutherland Global Services & Mars Wrigley
Programme and Project Awards
Wellness, Diversity & Inclusion Programme of the Year
Sutherland Global Services
Excellence in Partnership Collaboration
Tata Consultancy Services (TCS) & EDF Energy
Retail Programme of the Year
KMS Lighthouse Limited & lastminute.com
Customer Experience Programme of the Year
Diligenta & Standard Life
Financial Services Programme of the Year
UST
International Programme of the Year
NIX United
Business Services Programme of the Year
EXL
Technology Enabled Programme of the Year (Automation/AI)
KMS Lighthouse Limited & lastminute.com
Innovation Programme of the Year
NHS SBS
Transformation Project of the Year
Diligenta & Scott
Organisation Awards
Shared Service Centre of the Year
Shared Services Connected Ltd (SSCL)
Law Firm of the Year
DLA Piper
Advisory Firm of the Year
Neo Group
Customer Experience Provider of the Year
Tata Consultancy Services (TCS) & VMO2
Service Provider of the Year (Small)
QX Global
Service Provider of the Year (Large)
ArvatoConnect
Special Recognition
GSA Special Recognition Award
Sutherland Global
2023Winners22 awards▾
Programme and Project Awards
Utilities Project of the Year
WNS
Retail Project of the Year
DDC & Photobox
Financial Services Project of the Year
KPMG
Public Sector Project of the Year
UK SBS
International Project of the Year
UST
Business Services Project of the Year
WNS & Evaluate
Technology Enabled Project of the Year
Diligenta
Automation Project of the Year
Infosys BPM & BT
Digital Project of the Year
Diligenta & Standard Life
Digital Project of the Year (Highly Commended)
Nexdigm
Transformation Project of the Year
NTT LTD
Procurement Programme of the Year
Infosys BPM & Unilever
Excellence in Partnership Collaboration
Tata Consultancy Services CBO Unit & E.ON Next
Organisation Awards
Shared Service Centre of the Year
Shared Services Connected Ltd (SSCL)
Law Firm of the Year
CMS
Advisory Firm of the Year
Source-re
Customer Experience Provider of the Year
Diligenta
Service Provider of the Year
EXL Service
Changemaker of the Year
NTT LTD
Special Recognition
GSA Special Recognition Award (Contribution to Industry)
DLA Piper
Industry Excellence
Wipro & BTGS
Best in British
DDC
2022Winners23 awards▾
Programme and Project Awards
Utilities Project of the Year
E.ON & Teleperformance
Telecommunications Project of the Year
Infosys BPM Ltd & BT-EE
Retail Project of the Year
EXL
Healthcare Project of the Year
Wipro Limited
Financial Services Project of the Year
Diligenta (a subsidiary of Tata Consultancy Services)
Public Sector Project of the Year
The Royal Free London NHS Foundation Trust
International Project of the Year
Infosys BPM Ltd & Telefónica UK Ltd
Business Services Project of the Year
Firstsource & Post Office Insurance
Technology Enabled Project of the Year
NHS Shared Business Services & Medway NHS Foundation Trust
Automation Project of the Year
The Royal Free London NHS Foundation Trust
Digital Project of the Year
GEP
Transformation Project of the Year
Wipro Limited
Social Programme of the Year
Webhelp
Excellence in Partnership Collaboration
Durhamlane
Organisation Awards
Employer of the Year
Parseq
Shared Service Centre of the Year
NHS Shared Business Services
Law Firm of the Year
Ashurst
Advisory Firm of the Year
Neo Group Inc
Customer Experience Provider of the Year
Teleperformance
Service Provider of the Year
WNS Global Services Private Limited
Enterprise Buyer of the Year
E.ON
Changemaker of the Year
UST
Special Recognition
GSA Special Recognition Award
Intetics Inc
2021Winners21 awards▾
Programme and Project Awards
Utilities / Telecommunications Project of the Year
EXL Service
Public Sector Project of the Year
Royal Free Hospital
Retail Project of the Year
Ciklum & Metro Markets
International Project of the Year
NTT
Financial Services Project of the Year
Elixirr
Business Services Project of the Year
TTEC & Volkswagen Group UK
Technology Enabled Project of the Year
NTT & Wacom
Innovation in Strategic Sourcing
TestingXperts
Transformation Project of the Year
GEP
Automation Project of the Year
Royal Mail Group with Sykes Digital Services
Digital Project of the Year
GEP
Social Programme of the Year
CMS
Company Response to COVID-19
Future Processing
Corporate Response to COVID-19
Lloyds Banking Group with Sykes Digital Services
Excellence in Partnership Collaboration
TTEC & Volkswagen Group UK
Organisation Awards
Delivery Destination of the Year
Ukraine
Law Firm of the Year
CMS
Employer of the Year
TTEC
Advisory Firm of the Year
Elixirr
Customer Experience Provider of the Year
Teleperformance
Challenger Provider of the Year
M+ Group