Key Sourcing Trends Through a Legal Lens

Katherine Hurrell, Legal Director at DLA Piper

Pricing pressures and the move to the cloud are having an impact on the contracts of today. Katherine shared the latest sourcing trends through a legal lens.

View Katherine's slides here.

Contact Katherine here.

AI Regulation: Where are we now

Imran Syed, Partner at DLA Piper

As we are about to move to finalisation of AI regulation in Europe, Imran will discuss what it means for UK businesses, what regulation might we see in the UK and how clients are approaching AI compliance programs.

View Imran's slides here.

Contact Imran here.

Sustainability Targets in Vested Outsourcing Deals

Shehan Kamal, Associate at Eversheds Sutherland

View Shehan's slides here.

Contact Shehan here.

Future of CX

David Rickard, VP of Supplier Management & CXM at Everest Group

Inflation, technology and cloud are all having a major impact on negotiating and delivering customer service arrangements. The industry needs to adapt to address these changes.

View David's slides here.

Contact David here.

Automation Through Conversation - Let’s Chat About Bots

Terry Walby, Co-Founder & CEO at OpenDialog AI

Terry explored how conversational technology can transform customer experiences, delight users and deliver significant cost savings, but has often failed to deliver on the promise. He also shared how to avoid building bad bots. 

View Terry's slides here.

Contact Terry here.

How the Use of Open Talent will be Instrumental in Building Resilience

Callum Adamson, CEO at Distributed

By 2025 over 50% of digital talent will be freelancers (Open Talent), if you don’t have an Open Talent strategy as part of your workforce planning, you have a problem. In this presentation we learnt how open talent is being used to build anti-fragile workforce strategies.

View Callum's slides here.

Contact Callum here.

Agile Sourcing

Hemant Puthli, Partner at Neo Group

This session by Hemant Puthli was aimed at delivering a quick overview, starting with the background and need for Agile Sourcing, some clarifications on what it is and isn't, how it typically works and the benefits it delivers.

View Hemant's slides here.

Contact Hemant here.

Intelligent Automation Collective

James Hall, CEO at Enate and Founding Member of the IAC

The Intelligent Automation Collective (IAC) is a unique collaboration between seven best-in-class tech companies, to build the ultimate end-to-end intelligent automation solution. James told us the IAC story – who we are, why we set ourselves up, what were doing (differently) and the benefits on contracting and working with us.

Find out more about IAC here.

Contact James here.

The Best Performing Companies Have a Strategic Sourcing Function

Kerry Hallard, CEO at the GSA

Chris Halward, Exec Director of Professional Development at GSA

Kerry & Chris will discuss how organisations are moving to a blended strategic sourcing function and highlight the skills required for Strategic Sourcing Professionals of tomorrow. They will also touch on how to assess the competencies and capabilities needed for your team on both the buy and supply side.

View Chris' slides here.

Contact Chris here.

Find out more about GSA Professional Development by dropping an email to admin@gsa-uk.com.

The Journey to Net Zero

Mattie Yeta, Chief Sustainability Officer at CGI

Fresh back from Cairo and COP27, Mattie will speak on the global situation and the very important and real role technology has to play in increasing global sustainability.

View Mattie's slides here.

Contact Mattie here.

For The Services Industry, ESG Requires a Robust Focus on Social

Kerry Hallard, CEO at the GSA

The GSA has developed an ESG model for the industry to use to guide a path to sustainability across service providers with specific focus on the social elements. This best practice guide will be fully launched at the symposium.

View Kerry's slides here.