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HANDLING COVID-19 TODAY AND FOR THE FUTURE – a focus on partnering, tech, talent and wellness

So yes, we are all in a tail spin, but we will come out of this. Here at the GSA we are here to assist our membership and broader community navigate the immediate pressures of this crisis, but also want to help our members keep an eye on the future to be in the best possible shape moving forward.

Strategic sourcing is playing a pivotal role in helping companies through this. Good partnering, robust tech and a focus on access to talent and employee well-being have never been more important.


Kerry Hallard,

CEO of the GSA

Webinar Speaker 

Tom Bridgford, 

Partner and Head of Outsourcing, Eversheds Sutherland

Speaker on contract issues at a time of crisis 

George Gallant,

Comms Lead, EMEA, Topcoder (Wipro)

Speaker on the use of on-demand talent to supplement your workforce 

Mathew Newfield,

CISO, Unisys

Speaker on cyber security – the increased threat in COVID-19 

Joe Williams, 

Supplier Governance Manager, Aviva

Speaker on Wellness in the workplace in these stressful times 

Mark Devonshire,

VP and Head of Customer Delivery, NTT Data Services

Speaker on partnering for the future 

Event Summary

Contract issues at a time of crisis:

  • Key contract challenges caused by Covid 19
  • Force Majeure
  • Immediate steps
  • Long term considerations

Use of on-demand talent to supplement your workforce:

  • Engaging gig workers to deliver technology 
  • Challenges faced with remote working
  • Business as usual

Cyber security – the increased threat in COVID-19:

  • Added vulnerabilities with increased working from home
  • New scams from fraudsters
  • BYOD
  • Updating policies into the future

Wellness in the workplace in these stressful times:

  • What organisations can do now
  • Actions in the short term to ensure well being
  • Learnings to take from reduced travel and more homeworking to improve how we work going forwards.

Partnering for the future:

  • Maintaining a healthy relationship in difficul times
  • Fairness in terms of upscaling, down scaling, payment holidays, etc

Watch the Webinar


Kerry Hallard, CEO of the GSA

Kerry Hallard is the President of the Global Sourcing Association and CEO of the Global Sourcing Association UK. Kerry previously held the titles of CEO of the National Outsourcing Association and Director of the European Outsourcing Association and recently led the organisations’ highly successful global rebrand. 

Kerry’s focus is on growing the reach and the positive reputation of the sourcing industry globally, through the development and dissemination of standards and qualifications. Kerry recently established the GSA’s Standard Advisory Group, enlisting representation from 20 countries around the world, as well as senior buyers, service providers and accreditation partners.

Kerry’s career spans over 20 years in strategic consultancy and corporate communications in the high-tech and business-to-business arena, representing companies to include: ICL; Lexmark; IBM; KPN Qwest; Avaya; Crystal Decisions and Cincom.

Kerry received an MBA from Kingston Business School in 2004.

Prior to commencing her career in communications, Kerry worked in Eagle Star Insurance Services IT department. Kerry graduated from the University of the West of England with a BA Hons in Modern Languages and Information Systems.

Tom Bridgford - Partner and Head of Outsourcing, Eversheds Sutherland

George Gallant - Comms Lead, EMEA, Topcoder (Wipro)

Mathew Newfield - CISO, Unisys

Joe Williams - Supplier Governance Manager, Aviva

Joe has been involved in Strategic Sourcing for the past 10 years, working on the buy side across a variety of roles, countries and continents. Joe currently runs Supplier Governance for Aviva Group Centre and Central Services and has been chair of the GSA work stream for attracting and developing talent.

Mark Devonshire - GSA Chairman and VP and Head of Client Delivery for EMEA/Latam, NTT Data Services

Mark is Vice President and the Head of Client Delivery for NTT Data Services business across EMEA and LATAM. Mark’s reputation is in managing significant Global IT services businesses; ensuring delivery excellence, motivated people, innovation and ever increasing levels of customer satisfaction.

Mark is known for driving positive change, with a proven track record of delivering tech enabled transformational change programmes in complex business environments. Previously Mark worked for Capgemini, CSC, Fujitsu and London Underground.

Mark has held several Non-Executive roles within the NHS, where he was the Vice Chairman responsible for driving the ongoing transformation and assurance of a Trust undergoing significant change.

Mark holds a degree in Electronic Engineering from Loughbrough University.

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