GSA symposium - SOurcing predictions and manifesto launch

John Winsor

Founder of Open Assembly & Executive in Residence, Laboratory for Innovation Science at Harvard (LISH)

Alistair Niederer

Head of EMEA at TTEC

Joel Walker

Co-founder and COO at The Knowledge Group

Simon Lightman

Partner at Eversheds Sutherland

Sunita Hirani

Head of SRM at Guy's and St Thomas' Hospital NHS Trust

Kerry Hallard

CEO at the GSA

Well, what a year 2021 has been!

Opportunities for the Global Technology and Business Services industry are huge, but with them come challenges. The biggest of which being access to available talent. There is a very real risk that the industry could be accused of over promising and underdelivering in the near future.

Based on the themes of our Sourcing Predictions webinar, which you can watch here, as well as feedback and input from across our member ecosystem, the GSA’s top predictions for 2022 are: