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ROUND UP |
WELCOME & OPEN COMMENTS FOR THE YEAR AHEADKerry Hallard, CEO at the GSA
Watch Kerry's Presentation here. |
KEY TRENDS IN THE INDUSTRYDavid Rickard, Partner at Everest Group
Everest Group’s Key Issues 2024 study captures the pulse of IT-BP industry leaders from across the globe to uncover major concerns, expectations, and trends, and how they plan to drive accelerated value through global services in 2024. David delved into key business challenges, strategies, and industry insights, to help kickstart your year and stay ahead of the curve in 2024. View David's Slides here. Watch the Presentation here. |
How remote work, TECHNOLOGY & A PARADIGM SHIFT CAN DELIVER ENHANCED ESG CREDENTIALS TO THE BPO INDUSTRYNeal Bartram, Head of Global Client Solutions for Yoummday
As the BPO industry experiences rapid growth propelled by advancements in technology and AI, the existing skilled worker shortage is poised to intensify. In this discussion, Neal explored how embracing remote work and initiating a paradigm shift can rescue us from this impending challenge. By fostering socially responsible sourcing and inclusivity, this approach aims to attract skilled workers, unveiling a transformative path towards enhanced ESG credentials View the presentation here. |
DRIVING SUSTAINABLE SUPPLY CHAINS THROUGH INDUSTRY WIDE COLLABORATIONS - LESSONS FROM THE APPAREL INDUSTRY Daniel Murray, Managing Director, CleanChain, ADEC Innovations. Graham Storrie, Director at Texology Limited, Former Head of Fabric AT M&S and Board Member at ZDHC Foundation
Get insights from the apparel industry's sustainable supply chain journey as Daniel Murray,
MD at CleanChain, ADEC Innovations, and Graham Storrie, former Head of Fabric for M&S,
shared insights on tackling ESG challenges collaboratively across the industry. Learn how
CleanChain technology and an industry wide Zero Discharge of Hazardous Chemicals (ZDHC)
initiative played pivotal roles. |
A TECH SECTOR CALL FOR ACTION Mattie Yeta PhD, Chief Sustainability Officer, CGI
How the tech sector can deliver a sustainable future. Watch the presentation here. |
THE ROAD AHEAD FOR SUPPLY CHAIN RESILLIENCE Nichola Donovan, Legal Director at DLA Piper
Nichola Donovan advises on complex and strategic technology and sourcing arrangements, technology build and development, cloud computing, including platform, software and device as a service, business process and IT outsourcing. She advises both users and suppliers of technology, particularly across the financial services and insurance sectors, and her work often concerns business critical projects with global reach Watch the Presentation here. View Nichola's Slides here. |
ESG PANEL: MAKING SUSTAINABILITY IN SOURCING A REALITY Chair: Hemant Puthli, Managing Director and Partner, Neo Group Hemant will introduce how sustainable sourcing is the future and how the intersection of Ethics, AI and ESG will shape the evolution of the sourcing lifecycle
Panellists: Watch the Presentation here. |
WHAT SUPPLIER DIVERSITY IS WITHIN THE UK – RESEARCH-BASED EVIDENCE VERSUS THE REALITY FOR CORPORATE SUPPLIER DIVERSITY PROGRAMMES. Scott Johnson - Founder of Veteran Owned UK
Owner and Founder of Veteran Owned UK and former UK Army Bomb Disposal Expert Scott Johnson will show delegates how to nail responsible sourcing Watch the Presentation here. View Scott's Slides here. |
CREATING A SUPPLIER DEVELOPMENT PROGRAMME – SKILLING UP YOUR SUPPLIERS USING APPRENTICESHIP LEVIES James Lloyd - Procurement Director at CBRE
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In 2020, CBRE announced a pledge to spend at least $1 billion with diverse suppliers in 2021
and to grow this spend to at least $3 billion in five years. By achieving these goals, CBRE is
substantially increasing its engagement and partnerships with businesses that are certified
as owned by underrepresented groups.MEASURING SUCCESS: METRICS FOR ENHANCING SUPPLIER DIVERSITY Krystle Sands, Head of Supplier Diversity EMEA, Meta
Join, EMEA Head of Supplier Diversity at Meta, Krystle Sands, as she explores how the supplier diversity industry can leverage lessons learned to amplify its impact and redefine success. Krystle will discuss the importance of amplifying processes, connections, visibility, and collaboration across enterprises and industries to strengthen the foundation for more durable and dynamic economies and communities. We hope this talk will inspire you to think differently about supplier diversity and its potential to drive positive change. Watch the Presentation here. |
SUPPLIER DIVERSITY PANEL Hosted by: Sunita Hirani, VP of Supply Chain Sustainability, Deutsche Bank Panellists: Krystle Sands, Head Supplier Diversity EMEA, Meta James Lloyd Procurement Lead, CBRE Scott Johnson, Veteran Owned UK
Watch the full conversation here. |
EQUALITY, DIVERSION & INCLUSION, IT'S NOT JUST ABOUT POLICIES Hayley Monks, SVP Utilities at WNS and Co-founder at WUN The EDI journey is dynamic and requires ongoing commitment and effort. It involves creating a culture where diversity and inclusion are not just policies but integral parts of the organization's identity and values. How successful organisations are changing and benefits of a truly inclusive and equitable workplace.
Watch the Presentation here. |
DE&I IN TECHNOLOGY DELIVERY
Lena Rosenior, Director at De Graft Management
A leader and advisor in delivering technology programmes De Graft will share how to successfully manage DEI in digital transformation delivery and the role of AI integrated DEI Solutions.
Watch the presentation here.
DE&I AND CULTURAL ALIGNMENT
Lisa Thorne, Founder and CEO at Together Global
Cultural differences are often underestimated or even ignored within sourcing programmes and the ways they are currently being addressed (or rather not addressed) aren’t working. But they are critical to success and this keynote shared the Together Global approach to addressing this vital element of sourcing programmes and how the development of a Cultural Alignment Transformation Programmes, with real world examples, has delivered positive and effective results.
AI GOVERNANCE - BALANCING POLICY, COMPLIANCE AND COMMERCIAL VALUE
Imran Syed, Partner at DLA Piper
In this presentation, DLA Piper Partner, Imran Syed, cut through the hype and hysteria to offer a practical perspective on AI governance, strategies, challenges and risks. While acknowledging the transformational potential of AI means distinguishing genuine matters of concern from ‘phantom’ risks and enabling continued progress with appropriate legal frameworks, compliance protocols and ethical guardrails.
Watch the presentation here.
SUSTAINABLE CONTRACTING - HOW TO MEET THE CONTINUING CHALLENGE TO GET MORE FROM LESS
David Jones, Founder at Claus.ify
Exploring how we can make the contracting process more sustainable, both from a process perspective and for those whose livelihoods depend on getting contracts signed.
LEGAL AND AI PANEL
Chair: Munni Trivedi, Co-founder and Managing Director at Indigo CPO
Panellists:
Kit Burden, Partner, DLA Piper
Simon Lightman, Partner, Eversheds Sutherland
Daniel Gallagher, Senior Associate at CMS
Watch the presentation here.
